Beacon UK Group Privacy and Cookie Policy

Beacon UK Group

Data Protection and Terms of Use for Beacon UK Group trading as BEACONUK, company registration number 22066469, registered office 31 Vere Street, Lincoln LN1 3EF.

This Privacy Notice explains the different types of personal data that we might collect about you and how we use cookies on our websites.

For simplicity throughout this notice ‘we’ and ‘us’ means Beacon UK Group. We are BEACONUK and this policy applies to any contact you make with us in connection with any of our products.

We might collect your personal data in the following situations:

a. When you visit our websites and buy products or services from us.

We use a third-party service, Google Analytics, to collect standard internet information and details of visitor behaviour patterns. We do this so that we can find out things such as how many people have visited our websites and which parts of the websites they looked at and interacted with. We only process this information in a way that does not directly identify anyone.

If we need to collect your personal data through our website, for example if you enter your details and ask us to contact you, we will be very clear about what information we are collecting and what we intend to do with it.

When accessing our website, we will process data in server log files. This data derives from your computer equipment and may include personal data. Our processing activity is necessary to ensure the operation of our website, to optimise the content and deliverability of our website, and to provide the necessary information to public bodies in case of a cyber-attack. The legal basis for processing this data is our legitimate interest.

Our website uses cookies and similar technologies that store information on your terminal equipment or accesses such information. Reasons for this include providing our website analytics and personalisation – tracking, data sharing with third parties, remembering the notifications, you have seen so that we do not show them to you again, allowing you to navigate between pages efficiently, measuring how you use our site so that we can update and improve it to give you the best possible experience.

We use cookies and similar technologies to ensure certain features of our website. This is strictly necessary for us to be able to provide our website. When we process your personal data to maintain the integrity of our websites and to assess the number of visitors to our website we do so because we believe it is necessary for our legitimate interests.

We use cookies and similar technologies to evaluate user behaviour on our website and to adapt it according to this. Provided you have given your consent, we process information on your terminal equipment and the browser you are using (in the case of the website) every time you interact with our website. For example, we can find out, whether you use a smartphone or a desktop computer or from which country you access our website.

In addition, we process information about how you interact with our website, for example, from where you are referred to our website, how long you use our website and the path you take through individual sub-pages. For example, we can record whether you found us via a search engine (and if so, under which search term) how long you spent browsing the content of a particular page and how many pages you visited in total.

We use this information to create analyses of user behaviour on our website and to optimise the website accordingly. Our legal basis for this processing activity is your consent which you may withdraw or change for future processing at any time by changing your tracking settings. Additionally, you may change your browser settings regarding cookies and similar technologies.

We use the Google Analytics for analytics and personalisation. Google Analytics is provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. Google processes your data on our behalf (data processor). Our configuration of Google Analytics does not allow Google to use data that is gathered through Google Analytics to improve Google products and services. More information about the cookies that are used by Google Analytics van be found on the Google website.

b. When you buy products or services from us over the phone, we will only collect the personal data that we need to complete the transaction with you and the bases for processing your personal data would be because there is a contractual need to do so, and it is in our legitimate interests.

c. For your safety and the safety and security of our business partners we may record your images on CCTV. We will keep CCTV images only for as long as is necessary and then will delete them from our system completely. We process this personal data because it is in our legitimate interests to do so.

d. There might be situations when our delivery partners ask you to sign to accept delivery of something that you have ordered from us. We would ask for your personal data to be shared with us because it would be in our legitimate interests.

e. If you have contacted us asking for information about any of our products or services, we rely on consent for processing your personal data.

f. If you apply to work with us, we may collect personal information about you from a variety of sources including you, recruitment agencies, your referees, and any DBS background check provider (if you are applying for a role where we require a DBS check)

The types of personal data we collect.

We will never ask you for information that is not essential.

The personal data we might ask for includes:

• your name, address, email address and telephone number
• your bank account details (where we need these to be able to credit your account with a refund).
• if you have a web account with us, we will keep details of your login (these will be kept in an encrypted format so that no one else can use them)
• if you contact us by phone, we may keep a written note of the conversation either on computer or on paper.

We may also record any complaints or issues that you might have when you contact us.

• if you apply to work for us, we will ask for a copy of your CV, your covering letter, and the information you provide on your application form.

As part of the selection process, we will also keep details of any information you supply during your interview with us. We may also ask for the following “special categories” of more sensitive personal information including:

- information about your health including medical conditions and health and sickness records.
- details of any criminal convictions and offences.

What will we use your data for?

To be able to maintain our relationship with you we might need to store or process the personal data you have provided us with, or we might need to pass it on to one or more of our business partners so that we can meet your requirements more effectively.

We may also use your data to improve our products or to inform you of special offers.

Your personal data will only ever be used for the purposes of customer management, product surveys or marketing to the appropriate degree. We will not sell your data in any way to third parties. If we do have to use the services of third parties, e.g., for marketing and advertising products, we will have to pass your data to those third parties.

We will make sure that they have security measures in place to keep your data safe.

The sorts of organisations we might share your personal data with include:

• delivery couriers and postal firms
• IT companies who support our systems and website
• professional service providers, such as marketing agencies, advertising partners and website hosts, who help us run our business.

Where we do share your data, we provide only the information that is needed for the specific purpose and the person that we share your information with will only be able to use your data for that specific purpose.

The third parties will be people we trust to ensure that your privacy is respected at all times and if we stop working with them, they will be expected to delete your data or make sure that it is anonymised.

We will only pass your data to third parties for their own purposes if you have expressly given us permission to do so unless we have a legal obligation to share information such as with the police or other regulatory or Government bodies.

Where we have your personal data as part of our recruitment process, we will use your personal data to assess your skills, qualifications, and suitability for the role you have applied for and to carry out checks and references.

We will also use it during this process to communicate with you, to keep records about the hiring process and to comply with legal or regulatory requirements. During the recruitment process we rely on legitimate interests as a reason for processing your personal data. If we ask you to provide sensitive personal information during the recruitment process this will be used only in the following ways:

• We will use information about any disability status to consider whether we need to provide appropriate adjustments during the recruitment process, for example whether adjustments need to be made during a test or interview.
• We will use your information to ensure meaningful equal opportunity and monitoring.

This might be one or more of the following:

Consent – This is where you have consented to us having your personal data. You might have agreed that we can send you such things as details of our promotions or products and services or our newsletters. You can at any time change your mind and tell us that you no longer want to hear from us or that you want to change the way you receive information from us by updating your preferences, there are 2 ways you can do this: At any time you may request to have your personal data removed from our system. This is best done by emailing the company.
Compliance – In order to comply with legal requirements such as health and safety laws, we may need to collect and process your data.
Contractual obligations – If we have a contract with you, we will need to collect and process your personal details so that we can fulfil our contract.
Legitimate interest – This is where we might use your personal data to meet a reasonable business interest as long as we are not significantly impacting your rights. This would include things such as using your personal data to send you personalised offers based upon your purchasing history.

We will always treat your personal data with absolute respect and care.

We will make sure that our websites and apps are secure by using appropriate technical and organisational measures across all brands including up-to-date encryption, restricted access to the data that we hold and conducting regular software updates.

All our employees have been briefed on data protection laws and are contractually obliged to protect your personal data. We have made sure that all our suppliers and business partners have a legal obligation to be as diligent as we are about protecting your personal data.

We will never keep your personal data for any longer that we need to. We review our processes to ensure that when we no longer need your personal data for the purpose for which it was collected, we delete it from our systems.

We do not currently transfer personal data outside of the UK. If we need to do so we will notify you on our website by an amendment to this policy.

We do not currently use any automated decision-making processes and we do not envisage doing so; however, we will update this privacy policy and give you full details if we do intend to do this.

When we process your personal data, you have a number of rights.

These are:

• you have the right to copies of any of the personal data that we hold about you.
• if any personal data we hold is incorrect or incomplete you can ask us to correct it
• you can ask us to delete any personal data.
• you may object to us processing any personal data or restrict how it is processed.

If you contact us to ask us to do any of these, we will need you to verify your identity before we can make any changes or supply any information to you.

To do any of these things please contact us at: Beacon UK Group, 31 Vere Street, Lincoln LN1 3EF or E-mail:

If you any concerns about the use of your personal data, you can contact the Information Commissioner’s Office on telephone number 0303 123 1113 or you can access further information and advice on the ICO website at